Refund Policy

At Bayty, we understand that sometimes a product may not meet your expectations or needs. That's why we have a comprehensive refund policy in place to ensure your satisfaction.

If you are not completely satisfied with your purchase from our store, you may be eligible for a refund. To qualify for a refund, please keep in mind the following guidelines:

1. Timeframe: You must request a refund within 5 days from receiving the product. After this period, we may not be able to process your refund. You can Email us on info@baytyiq.com for any queries.

2. Condition: The product must be in its original condition and packaging. Any signs of use, damage, or missing parts may affect your eligibility for a refund.

3. Proof of Purchase: You will need to provide a valid proof of purchase, such as an order confirmation or receipt, to initiate the refund process.

4. Return Shipping: If the reason for the refund is not due to a defect or error on our part, you will be responsible for the return shipping costs. 

5. Refund Process: Once we receive the returned product and verify its condition, we will initiate the refund process. Please note that it may take up to 7  days for the refund to be processed and reflected in your original payment method.

7. Warranty Claims: If the product you have purchased is defective or malfunctions within the warranty period, please send us refer to our warranty policy for instructions on how to make a warranty claim.

At Bayty, we strive to provide the highest quality products and exceptional customer service. If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with every purchase.